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How to React to a Message

Acknowledge a message with an emoji reaction.

React to a message

POST /reactions/message/{message_id}

Body:

{ "reaction": "❤️" }
  • message_id — the id from the webhook payload (or the id field of the send response).
  • reaction — any unicode emoji (e.g. ❤️, ✅, 👍, 🎉), or a curated reaction id. The server normalizes both to the stored emoji.

Remove a reaction

Send the same body to:

DELETE /reactions/message/{message_id}
How to React to a Message | Carbon Voice Developer Portal